Refund policy

Cancellation & Catering Policy

Sushi Box Orders

Suchi Box orders may be canceled up to 24 hours before the scheduled pickup time for a full refund.

Orders canceled less than 24 hours before pickup will be subject to a cancellation fee equal to 75% of the total order cost due to ingredient preparation and limited production availability.

Catering & Large Party Orders

A 50% deposit is required to secure all catering and large party orders.

Cancellation Terms

21+ Days Before Event

• Deposit is non-refundable.
• Deposit may be applied as a credit toward a future event within 3 months of the original event date.

14–21 Days Before Event

• 50% of the total event cost is due.

7–14 Days Before Event

• 75% of the total event cost is due.

Within 7 Days of Event

• 100% of the total event cost is due.

Because catering orders require advance ingredient sourcing, scheduling, and preparation, all cancellation fees are strictly enforced once production planning has begun.

If you have any questions regarding your order, please contact us at debisushi@gmail.com as soon as possible.